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Taking a telephone booking
You are the receptionist at the Apricot Hotel. Answer the phone and follow the different steps in taking a booking.
Booking a hotel roomHotel reservations
April 16, 2012
Telephone language
Take a close look at the following sites, you'll find them very useful for your next project!
April 12, 2012
Types of accommodation
What kind of accommodation ( serviced or self-catering) would be suitable for the following profiles?
1.The Martins (father, 45, mother, 40, son, 14, daughter, 8). They haven't got much money but they would like to be active on holiday. They love nature.
2.Mr Allen (aged 32). A business traveller staying in your country for three days for a conference.
3. Ms Thompson ( aged 28). She is travelling alone but interested in meeting people.
4. Mr and Mrs Darren ( aged 60 and 65). They are a retired couple interested in culture.
5. The O'Donnels ( both 34). They are on their honeymoom.
6. A student like you.
Images from Intef
Leave your comments here, please.
April 11, 2012
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